Symptom
The Product ID does not get copied when creating an internal Ticket from within an Opportunity.
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Product
SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer core applications 1505 ; SAP Cloud for Customer core applications 1508 ; SAP Cloud for Customer core applications 1511 ; SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708
Keywords
KBA , LOD-CRM-EMP , Employee , Product Enhancement
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