SAP Knowledge Base Article - Public

2233375 - Issue in accessing SAP Jam when proxying as another user in BizX


  • SuccessFactors admin has provided SAP Jam access permission to some users and they are available as active users in Jam.
    But, when they proxy as those users, the SAP Jam option under SuccessFactors Home dropdown menu is not shown.

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Reproducing the Issue

1. Login to SF BizX Instance and proxy in as different user (who has Jam access permission).

2. Expand the 'Home' drop down in the main navigation page.

3. The 'SAP Jam' option will not be shown in the drop down.


This is expected behavior.

The SAP Jam navigation option is not supposed to be available while Proxying, even if the proxied user has the required permission.


Any user, who has Jam access, will see the "SAP Jam" navigation option in the drop down only when logged in directly to BizX.


SAP Jam Access, SAP Jam login,SAP Jam Proxy, No SAP Jam option , KBA , LOD-SF-JAM-INT , Integration with SF BizX , Problem


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