SAP Knowledge Base Article - Preview

2233690 - System does Not Recognize the Customer Phone When the Service Ticket is Created Using SMS.

Symptom

System does Not  Recognize the Customer Phone When the Service  Ticket is Created  Using SMS.


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Product

SAP Hybris Cloud for Customer add-ins 1708

Keywords

KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , How To

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