Symptom
- The start time and finished time are exactly the same
- The time duration displayed when entering the time confirmation (when completing a work order) is incorrect and it should be based on the real start and finish time
- When a technician or user completes a Work Order (WO), the time calculated between start and finish (duration or time lapsed) is not properly calculated due to the official start time is not saved during transmit
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Environment
SAP Work Manager 6.x
Product
SAP Work Manager 6.0.0 ; SAP Work Manager 6.1.0 ; SAP Work Manager 6.2.0 ; SAP Work Manager 6.3.0 ; SAP Work Manager 6.4
Keywords
KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
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