2235458 - BI4.X User Import Issues - How to enable and capture CMS logs

Symptom

In the case where issues are seen with the import of users from external identity providers (Windows AD, LDAP, SAP), logs need to be gathered to further troubleshoot the issue.

Environment

SAP BusinessObjects Business Intelligence Platform 4.x

Keywords

user, group, missing, failed, userReloadThread, LDAP, AD, SAP, secWinAD, secLDAP, secSAPR3, import, update, 4.0, 4.1, logging, trace, tracing , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , How To

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