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SAP Knowledge Base Article - PublicSymptom
Shipping Information needs to be Removed from the User Side Register Now section for an Item or Class
Environment
SuccessFactors Learning
Learning Management System
Reproducing the Issue
Search for an Item or Class from the user side
Click on Register Now and in the last step, Shipping Information is visible which has many fields that need to be filled.
Cause
There are Certain Materials associated with the Item or Class, which is why the Shipping Information is visible to the user when Registering.
Resolution
Navigate to the Item or Class Record on the Admin Side.
Navigate to the Materials Tab in the record.
Remove any associated materials in order to remove the Shipping information section on the Register Now screen from the User side.
Keywords
Shipping Information, Materials for a Schedule Offering, Register Now , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-SCH , Class - Scheduled Offerings , How To
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