SAP Knowledge Base Article - Public

2235703 - Job Search Count Not Matching External & Internal Career Site in SuccessFactors Recruiting

Symptom

  • Jobs search count on internal careers site does not match the jobs posted.
  • Jobs search count on external RCM careers site does not match the jobs posted.
  • The count of jobs returned when doing a search for jobs in the Internal and External Career Site is not accurate.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP Successfactors Recruiting

Reproducing the Issue

When doing a job search on a Career Site, candidates may face an issue similar to the following below:

PWCT_search result incongruent.jpg

Cause

The instance index did not update with the current number of jobs.

Resolution

Please reach out to SAP Customer support and report this issue. Provide evidences of the problem and replication details.

Keywords

RCM, SF, success factors, mismatch count of jobs posted, incorrect, wrong job count, posting count problem , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions