Symptom
- Jobs search count on internal careers site does not match the jobs posted.
- Jobs search count on external RCM careers site does not match the jobs posted.
- The count of jobs returned when doing a search for jobs in the Internal and External Career Site is not accurate.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP Successfactors Recruiting
Reproducing the Issue
When doing a job search on a Career Site, candidates may face an issue similar to the following below:
Cause
The instance index did not update with the current number of jobs.
Resolution
Please reach out to SAP Customer support and report this issue. Provide evidences of the problem and replication details.
Keywords
RCM, SF, success factors, mismatch count of jobs posted, incorrect, wrong job count, posting count problem , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem