SAP Knowledge Base Article - Public

2235751 - Stop reminder notifications from being sent after completion of activity in - Onboarding 1.0


Reminder e-mail notifications are being sent even though activity is completed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


SAP Successfactors Onboarding 1.0

Reproducing the Issue

  1. New employee received a notification to complete a series of questions and completed this activity.
  2. New employee has received several reminder e-mail notifications even though the activity related to the notification is completed.


The reminder configuration on that notification needs to be changed.


  1. Go to Notifications.
  2. Search for your notification.
  3. Once you find your notification highlight it and double-click it, a popup box will appear.
  4. Select the tab Reminder Configuration.
  5. Select the box "cancel reminder when process ends". 
  6. Update.

Stop Status.PNG


ONB, OBD, onboarding, email, e-mail, Cancel reminder when process ends, reminders, trigger, stop
, KBA , LOD-SF-OBD , Onboarding , How To


SAP SuccessFactors Onboarding