2235812 - Point of Sales Transaction Does Not Show up in Payment Monitor

You find that point of sales transaction does not show up in payment monitor.

1. Go to Customer Invoicing work center.
2. Go to Point of Sales Transactions view.
3. Go to Sales Transaction sub view
4. Open the sales ABC. (ABC represents Document ID)
5. Go to Payment Management work center.
6. Go to Payment Monitor view.
7. Here no records foudn for the point of sales transactions, i.e. ABC.

In order to see the external payments, you need to check the checkbox for External Transactions in advanced search under work center Payment Management.

1. Go to Payment Management work center.
2. Choose the view All Payments.
3. Open the Advance search.
4. Check the checkbox for External Transactions.
5. Choose button Go.

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