Symptom
Tagging in Feeds via # tag does not update the tag count.
Reproducing the Issue
- Go to the Feeds work center.
- Slect and open Tags at right side pane.
- Post a new feed update and use # tag (e.g. #test).
- Counter for tag usage in Tag shelf is not updated.
Cause
If Feed screen and Tag shelf both are opened simultaneously and if feed is posted with a tag (e.g. #test), then you might not see the count getting updated immediately.
Just refresh the tag shelf and you can see the updated count.
Resolution
- Go to the Feeds work center.
- Slect and open Tags at right side pane.
- Post a new feed update and use # tag (e.g. #test).
- Just refresh the tag shelf (by pressing enter on search box or close the tag shelf and open it again) and you can see the updated tag count.
Keywords
KBA , LOD-CRM , Cloud for Customer , How To
Product
SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer core applications 1708 ; SAP Cloud for Customer core applications 1711 ; SAP Cloud for Customer core applications 1802 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711