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SAP Knowledge Base Article - PreviewSymptom
How to check e-mail content when formatting and images (rich text) are not shown in the incoming e-mails?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
service request, ticket, e-mail, activities, formatting, image, picture, rich text, rich content, plain text, original content, attachments, , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SC-EML , Email , LOD-CRM-SRP-INT , Ticket Interactions , Product Enhancement
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