SAP Knowledge Base Article - Public

2236151 - Error when Mashups are launched - Payroll is not available for the country of employment. Please check with your Admin.


You attempt to check Payroll information of an employee from Successfactors.

The below error occurs - 

mashup error.jpg



Successfactors - SAP

Reproducing the Issue

From Successfactors instance, (For the affected employee)

Navigate to “My employee file" –-> Click on Payroll information. The error appears. 



From configure object definitions ,For the Object Definition called Payroll System Configuration, We can see that the selected permission category is “SAP System Configuration” 


The role to which the employee is assigned to, doesn't have access to “View” and “EditPayroll system configuration


Once the checks are enabled, The issue should be resolved.


Payroll is not available for the country of employment , Mashup issue , KBA , LOD-SF-INT-PAY , please use LOD-EC-GCP-PY* , Problem


SAP SuccessFactors HCM Suite 1705