Symptom
When trying to display the Payroll Information Portlet or Card of an employee's People Profile and when accessing any Mashup in SF Employee Central, the following errors are raised:
- In the Legacy People Profile: We can't process this request because Payroll is not available for the country of employment. Please check with your Admin.
- In the Latest People Profile: We can’t process this request because Payroll is not available for the country/region of employment. Please check with your Admin.
DISCLAIMER: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Employee Central Mashup
- SAP SuccessFactors Employee Central Payroll
- SAP SuccessFactors Direct Pay Statement
Product
Keywords
Payroll is not available for the country of employment , Mashup issue, We can’t process this request because Payroll is not available for the country/region of employment, Please check with your Admin, Country/Region, Permission Category, Roles, RBP, Payroll System Configuration, SAP System Configuration, Status, Active, Inactive, System ID, API URL, Permission Roles, User Permissions , KBA , LOD-EC-ECP-SF-MAS , Employee Data Maintenance via Mashups , LOD-EC-ECP-SF-PST , EC Payroll Pay Statement , LOD-EC-INT-UI , UI Integration with ERP On Premise , LOD-EC-ECP-SF , Employee Central Payroll functionality part of SF , Problem
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