Symptom
You attempt to check Payroll information of an employee from Successfactors.
The below error occurs -
Environment
Successfactors - SAP
Reproducing the Issue
From Successfactors instance, (For the affected employee)
Navigate to “My employee file" –-> Click on Payroll information. The error appears.
Resolution
From configure object definitions ,For the Object Definition called Payroll System Configuration, We can see that the selected permission category is “SAP System Configuration”
The role to which the employee is assigned to, doesn't have access to “View” and “Edit” Payroll system configuration.
Once the checks are enabled, The issue should be resolved.
Keywords
Payroll is not available for the country of employment , Mashup issue , KBA , LOD-SF-INT-PAY , please use LOD-EC-GCP-PY* , Problem