SAP Knowledge Base Article - Preview

2237056 - Cancelation Invoice Not Appearing in Account Monitor

Symptom

Customer invoice XXX has been canceled and system generates a new cancellation invoice XYZ. However, this cancellation invoice XYZ and its related journal entry are not showing under open items in Customer Account Monitor.

(XXX and XYZ represents different invoice IDs.)


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

Canceled Customer Invoice, Account Monitor,  , KBA , SRD-FIN-ACR , Receivables , Problem

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