Symptom
Customer invoice XXX has been canceled and system generates a new cancellation invoice XYZ. However, this cancellation invoice XYZ and its related journal entry are not showing under open items in Customer Account Monitor.
(XXX and XYZ represents different invoice IDs.)
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
Canceled Customer Invoice, Account Monitor, , KBA , SRD-FIN-ACR , Receivables , Problem
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