Symptom
The Sales Quote displays the following error message 'Please check party with role Sales Unit, it does not belong to seller company 123 (ABC)', even though the Sales Unit and seller involved in this quote are different (123 represents the ID od the seller company and ABC the name of the Sales unit).
Reproducing the Issue
- Go to the Sales work centre.
- Select the Sales Quotes view.
- Open any relevant Sales Quote.
Following error message is displayed at the bottom: 'Please check party with role Sales Unit, it does not belong to seller company 123 (ABC)'.
Cause
The Sales Quote has been modified after it has been submitted.
Resolution
You have to make changes to the Sales Unit only before submitting it.
If the Sales Unit is to be changed and the Sales Unit is linked to a different company, this will not be possible after the document is submitted. Then the above mentioned error message will appear.
Keywords
KBA , LOD-CRM , Cloud for Customer , How To