Symptom
You have replicated an employee from ERP to Staging Area in C4C (Data Integration work center).
Employee is successfully replicated from Stagung Area to C4C Employee Business Object, however employee is unavailable in the People work center.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Administrator work center
- Go to General Settings View
- Go to "Employee Master Data Replication" under Data Integration
- Select an employee with Replication Status "Not Started"
- Open/Edit the reord and click on "Replicate" button available on header
- Replication will be successful
- Try finding the Employee in the People work center
Result: You see the Employee missing.
Cause
Terminated Employees will not be shown in the People work center.
"Validity To" date of Employee is in past. (e.g. Terminated Employee)
You can observe this by editing/opening the employee record in Staging Area or in the Administartor work center.
Resolution
If you want the employee to be available in the People work center, you can change the Valid To date before replication from staging area to C4C.
Terminated Employees will be shown in Administartor => Employees => All Employees => Search with ID - Valid To date is in the past.
Keywords
employee, replication, missing, ERP, Complete Employee Master Data Replication , KBA , LOD-CRM-EMP , Employee , How To