2237695 - Navigation from Notification Does not Open the Selected Object/Business Document

Navigation from Notification does not open the selected Object/Business Document.

1. Go to the Home work center.
2. Go to the Feed view.
3. Show All Notifications.
4. Open one Notification related to cases.
5. You cannot navigate directly from notifications to the case.

Notification is not designed to link it directly to the related Object/Business Document via hyperlink.

This is the expected behavior of SAP Cloud for Customer.

However, we are checking the possiblity of adding the navigation feature to notifications in one of the future release.

KBA , notification does not open , object/business document , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , How To