SAP Knowledge Base Article - Public

2237741 - How to Upload Profile Picture in People Profile?


The customer is not able or has no permission to upload photo or background image to People Profile

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Access the Instance;
  2. Navigate to the people profile;
  3. Edit the Profile Picture;
  4. "Upload New Picture" or "Delete Picture".


  1. Go to Manage Permissions Role > Find the role in which you are assigned e.g. System Admin > Click on Permissiom


  1. To upload profile photo, the user should have permission for photo i.e. view/edit,


  1. Home > My Employee file > Click on "Header" tab > Edit Profile Picture


  1. Make sure the picture is 2MB maximum while uploading the profile picture.


  1. Select the image or drop the image to upload which is 2MB maximum and click on "Save"


  1. In this section we have the option to Zoom In & Out the picture and to delete the original profile picture.
  2. The profile picture takes some time i.e. max a mintue to be uploaded,


Note: If you are using the Internet Explorer to upload the pictures, please don't use special characters or accented letters.

See Also

2398302 - ClarificationonPeopleprofilepicture/Backgroundimage


  1. Q: Can I just provide permission to Edit Photo, but not Delete it?
    A: No, if the user has permission to Edit the Photo, he will also have permission to Delete it. 


SuccessFactores, Upload Photo, Employee Profile Photo, People Profile Picture, Edit Profile Picture, Photo, JPG/JPEG/PNG, format , KBA , LOD-SF-EP-PHO , Photo Management , How To


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