2237993 - Initial User and Setup of Cloud for Customer Systems

This KBA explain the steps on how to set up Cloud for Customer Systems and the Initial User required actions.

SAP Cloud for Customer

1. A Welcome E-Mail with an Initial User link is received.
2. Use this link to log into the System for the first time.
3. Create a Service Agent including Password and all required Authorizations and Access Rights.
4. Log off.
5. Log in as Service Agent.
6. Lock the Initial User.
7. Perform all administrative settings.

Note: In Cloud for Customer systems the Initial User does not need to perform any Scoping steps, as the Service Agent can do that as well.

For more details check the below Guide Document:

SAP Cloud for Customer Set Up Guide

Key User; Role; Business Configuration: Initial User;Service Agent , KBA , LOD-CRM-ADM , Administration UI , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions