Symptom
In an Intercompany Project scenario wrong Ship-To address determined for B2B intercompany Sales Order at item level.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Sales Orders work center.
- Go to the Sales Orders view,
- Show All Orders and Find XYZ (XYZ represents the ID of the sales order).
- Edit the sales order XYZ and select the View All button.
- Go to Items tab you can see the ship-to address as Customer or Project Manger.
Resolution
This is the expected behavior.
If an Intercompany Sales Order is created for Customer project, then the Ship-To address wil always be the Customer, now, should the Intercompany Sales Order be created for another Project Type (Cost collecting project, direct project etc ....) then the Ship-To address will be determined as Project Manger.
To view the Project Type, please perform the following steps:
- Go to to the Project Management work center.
- Select the Projects view.
Under the column Project Type you will see to which type does the project belongs.
See Also
Keywords
Project, Ship-To, Intercompany, B2B, Sales Order, Item, Project Type , KBA , AP-SLO , Sales Order Processing , How To