SAP Knowledge Base Article - Public

2238192 - Intercompany Project Scenario Wrong Ship-To Address Is Determined On Sales Order.

Symptom

In an Intercompany Project scenario wrong Ship-To address determined for B2B intercompany Sales Order at item level.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view,
  3. Show All Orders and Find XYZ (XYZ represents the ID of the sales order).
  4. Edit the sales order XYZ and select the View All button.
  5. Go to Items tab you can see the ship-to address as Customer or Project Manger.

Resolution

This is the expected behavior.

If an Intercompany Sales Order is created for Customer project, then the Ship-To address wil always be the Customer, now, should the Intercompany Sales Order be created for another Project Type (Cost collecting project, direct project etc ....) then the Ship-To address will be determined as Project Manger.

To view the Project Type, please perform the following steps: 

  1. Go to to the Project Management work center.
  2. Select the Projects view.

Under the column Project Type you will see to which type does the project belongs.

Project Type - Projects view.png

See Also

  • 3454204 - The Tax Code Determined for a Service Product is not as Expected if the Ship-to Party is the Contact of Account
  • 1913203 - In an Intercompany Scenario Wrong Ship-to Party is Updated on the Sales Order Header
  • 2852086 - Third Party Inter Company Scenario

Keywords

Project, Ship-To, Intercompany, B2B, Sales Order, Item, Project Type , KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711