SAP Knowledge Base Article - Public

2238921 - Application Error While Requesting Time Off

Symptom

Application error occurs while requesting time of

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“

Environment

SAP SuccessFactors Employee Central - Time Off

Reproducing the Issue

  1. Navigate to Time off page and request leave.
  2. Application error occurs

Cause

Empty value in "Number of Hours" field in the Employee Time object.

Numeber of hours.png

Resolution

  1. In Admin Tools -> Check Tool -> Run the checks "Mandatory fields are filled in Employee Time. (EmployeeTimesWithoutQuantity)" & "Mandatory fields are filled in Employee Time. (TimeSheetEmployeeTimesWithoutQuantity)"
  2. Navigate to Admin Tools ->Import and Export Data
  3. Export Employee Time (download the CSV)
  4. Filter the values based on the check tool result from Step 1.
  5. Find the row with "QuantityInHours" or "QuantityInDays" field is empty & enter right values in these fields
  6. Validate & Import the file via import and export data.

Keywords

Time Off, Application error, EmployeeTimesWithoutQuantity,TimeSheetEmployeeTimesWithoutQuantity, Mandatory fields are filled in Employee Time, 58edf522268e78add69b1aca43b1899663758bb6, a null object returned from com.successfactors.absence.bean.timetype.TimeType.getBalanceCalculationSetting , KBA , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions