SAP Knowledge Base Article - Public

2239428 - How To Remove an Unintended Termination of an Employee

Symptom

You have terminated an employee by mistake. You wish to undo the termination event and restore the employee to Active status.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  •  SAP SuccessFactors HCM Core - All Versions
  •  Employee Central - All Versions

Reproducing the Issue

  1. Navigate to an employee's Job Information
  2. Select Take Action > Terminate

Resolution

  • If a user has been unintentionally terminated and there is termination record in job history, then you can delete the termination record in job history which will remove termination for employee and makes employee active again.
  • If the termination section remains even after doing this step or if there is no termination record in job history but employee shows terminated, then the best way is to perform a full purge job history import (PS: without termination event that you wanted to remove).
    Follow KBA - 2317955 - Correct or Remove Job Information record via Import in Full Purge mode

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A)  Guide: Managing Mass Changes in Employee Central

      Guide: Implementing Employee Central Core

See Also

  • 2649560 - Termination Details still Visible After User has been Rehired
  • 2079424 - Terminated Employee is Still “Active” in the System - Employee Central
  • 2317955 - Correct or Remove Job Information record via Import in Full Purge mode
  • 2545988 - How to Purge/Delete users in SuccessFactors
  • 3375924 - How To check User Status Via Data inspector

Keywords

Delete Termination Record, Termination, undo termination, delete, remove, undo, termination, rehire, Import, unwanted, correct, fix, modify, adjust, job information, employment details, employment information, clear, employee central, successfactors , KBA , LOD-SF-EC-TER , Termination Details , LOD-SF-EC-JOB , Job Information , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions