2239428 - How To Remove an Unintended Termination of an Employee

You have terminated an employee by mistake. You wish to undo the termination event and restore the employee to Active status.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

•  SAP SuccessFactors HCM Core - All Versions
•  Employee Central - All Versions

1. Navigate to an employee's Job Information
2. Select Take Action > Terminate

• If a user has been unintentionally terminated and there is termination record in job history, then you can delete the termination record in job history which will remove termination for employee and makes employee active again.
• If the termination section remains even after doing this step or if there is no termination record in job history but employee shows terminated, then the best way is to perform a full purge job history import (PS: without termination event that you wanted to remove).
  Follow KBA - 2317955 - Correct or Remove Job Information record via Import in Full Purge mode

PS: On deletion of termination record, there may be some follow up activities that need to be done based on setup and data at that point in time.
For example, the position “to be hired” status would need to be set back to 'No', depending on how the system has been configured for Position Management Settings. If the user is a Manager or a Matrix manager then those relationships may also need to be checked on the related employee records to ensure they are reflecting correctly.

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A)  Guide: Managing Mass Changes in Employee Central

      Guide: Implementing Employee Central Core

• 2649560 - Termination Details still Visible After User has been Rehired
• 2079424 - Terminated Employee is Still “Active” in the System - Employee Central
• 2317955 - Correct or Remove Job Information record via Import in Full Purge mode
• 2545988 - How to Purge/Delete users in SuccessFactors
• 3375924 - How To check User Status Via Data inspector

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions