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2240788 - SIA missing after In-Place upgrade on old to newer Windows OS version where BI 4.x is installed

Symptom

  • After doing the inplace upgrade on the Microsoft Windows 2008 server to upgrade the operating system to Micorsoft Windows 2012 where SAP BusinessObjects Business Intelligence (BI) 4.0/4.1 is installed then Server Intelligence Agent (SIA) is missing from Central Configuration Manager (CCM).
  • This can be seen on in-place upgrade of OS on a Microsoft Windows 2012 R2 server to Higher like 2016 or higher. 
  • No CMS.exe is running in the task manager and server is totally down/disabled due to the deletion of the SIA service.

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0/4.1/4.2/4.3)
  • All supported Windows operating systems

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

sia, in, place, upgrade, windows, 2008, 2012, 2016, 2017, 2019, missing, ccm, create, new, major, support, microsoft, operating, system, bi, 4, 4.1, 4.0, 4.x, deleted, registry, , KBA , biinst , emkba , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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