You are not able to add more than 4 answer options in the Design tab of the Surveys.
Reproducing the Issue
- Go to the Surveys work center.
- Create a new Survey.
- Go to the Design tab of the Survey.
- Select the Add button.
- Select Multiple Choice (select one) for field Type.
- Select the Radio Button for the field Show answer as.
- Add at least 5 answer options.
- Select the Ok button.
- Save your changes.
- Save rejected with error message: Maximum of 4 answer options can be provided for Radio Button selection.
The system is designed only for 4 options.
This is the expected behavior of the SAP Cloud for Customer.
KBA , LOD-CRM , Cloud for Customer , How To