Symptom
Statements when opened from forms or employee profile are blank for some users.
Environment
Compensation and Variable Pay
Reproducing the Issue
Statements are generated successfully for all the users but for some users the statements are blank.
The statements are showing as blank both on form and employee profile for some users.
Cause
This is because the users DEFAULT_LOCALE defined in UDF is not same as defined in statement template xsl
This issue occurs if you are using custom statement template and have users from different countries with different locales.
Resolution
The user should have same locale as defined in the statement template xsl or you should include all the locales you are using in statement template xsl.
Keywords
KBA , LOD-SF-CMP , Compensation Management , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem
SAP Knowledge Base Article - Public