SAP Knowledge Base Article - Preview

2242185 - High CPU utilization for SAPSprint process

Symptom

  • The SAPSprint Service on print server consumes very high CPU utilization, it can be almost 100% sometimes
  • The SAPSprint service may hang and cannot print
  • This issue can happen even when there is no printing process ongoing


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Environment

  • SAPSprint release 720 afterwards 
  • SAP S/4HANA
  • SAP S/4HANA FOUNDATION
  • SAP ERP
  • ABAP Platform
  • SAP NetWeaver
  • SAP ERP Central Component
  • SAP Solution Manager

Keywords

SAPsprint, Print, Printing, OS, Windows, CPU Usage, CPU Utilization, HP printer drivers, rundll32.exe, Printer Status Notification, Hang, Hanging , KBA , BC-CCM-PRN , Print and Output Management , Problem

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