Getting an application error while trying to access to Manage Time-Off for the user.
That user is able to access Time-off, but following error is popped up when a manager or an Admin try to access Manage Time-Off.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
EMPLOYEE CENTRAL: Time Off.
Reproducing the Issue
Navigate to Manage time off section of an employee-->You will get above mentioned error
As per the logs investigated, we exported the 'Employee Time' from 'Import and Export data'.
For the particular user, we could see the column 'quantityInDays' is empty. This is the root cause of the issue.Same error will be displayed if quantityInHours Field is empty
Please fill up the values in the column 'quantityInDays' based on the column 'quantityInHours' and re import the same. This will resolve the issue.
Navigate to Admin Center----->Import and export data---->Export----->Employee time------>Filter by the respective user id.
Manage Time Off, quantityInhours, Time OFF error , KBA , LOD-SF-EC-TIM , Time Off , Problem