SAP Knowledge Base Article - Preview

2242967 - When Creating a New Account, the Country Field is not Always Mandatory

Symptom

When creating a new account, the Country field is mandatory when you initially open the quick create.

When removing the already pre-filled country in the field, the field is no longer seen to be a mandatory one, and you can save the account without maintaining a country.

However, if a city was to be entered along with the country, and then the country was to be removed, the account can no longer be saved as in this case the Country field will still be seen as a mandatory one.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Mandatory;Field;KUT;Account;Customer;Country;City;Save. , KBA , LOD-CRM-ACC , Account , How To

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