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SAP Knowledge Base Article - PreviewSymptom
- You create a ZMIN incident with an assigned category, but the PFAC_RESPO with rule 35000139 does not determine any support teams.
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Environment
SAP Solution Manager 7.1
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
PFAC_RESPO, rule, determine, Support Team, Category, email not triggering , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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