2243136 - Email alert for USER.NOTIFICATION is not sent

Customer has configured e-mail alerts to be sent for type USER.NOTIFICATION but they are not receiving any e-mail alert for this type.

Boomi

The "Enable Events" checkbox was not checked.

1. Setup email alert and match the level of the alert to the level in the notify shape(s) of the process
2. Make sure the process is deployed, do not attempt to execute the process in test mode.
3. Enable events check box needs to be turned on in the notify shape in order for the notification to be sent.
   
   
   

Here is a useful link to a guide in how to manage e-mail alerts:

http://help.boomi.com/atomsphere/GUID-B227D0A1-17B1-419E-9579-CB33679F6B5E.html

Process notification, E-mail Alerts when process fails, Notify Shape, E-mail Alerts, , KBA , LOD-SF-INT , Integrations , Problem