SAP Knowledge Base Article - Public

2243192 - Delegate Learning Manager page not loading "My Team" tab

Symptom

When acting as delegate for a manager, the user is not able to see the "My Team" tab.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. A manager grants delegate permission for a user to "Act on My Direct Reports" >
  2. The user accesses the delegated manager landing page >
  3. There is no "My Team" tab.

Cause

This is expected behavior for integrated environments.

When the delegate accesses Learning using the native login, they should be able to see the "My Team" tab accordingly.

Resolution

This is expected behavior. Users cannot see "My Team" menu in integrated mode when in delegate session.

For the user to be able to access the "My Team" tab, it is necessary to do so via the "My Team" tile, which will be visible if the two conditions below are present:

  1. The user giving delegation permission needs to have the tile on their landing page >
  2. And the "Employee Workspace & Org. Chart" permission is given when delegating.

Keywords

delegate, my, team, tab, integrated, window, act, acting, behalf, another, user, selected, permissions, manager , KBA , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions