Symptom
- Fail to login to Salesforce.com from Crystal Reports.
- Unable to refresh report based on Salesforce.com in Crystal Reports and in BI LaunchPad.
- All report created in Crystal Reports off Salesforce.com, using the server url: www.salesforce.com, will fail to connect to Salesforce.com from January 1, 2016.
- Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Crystal Reports 2008
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP BusinessObjects Enterprise XI 3.1
- SAP BusinessObjects Business Intelligence Platform 4.0
- SAP BusinessObjects Business Intelligence Platform 4.1
- SAP BusinessObjects Business Intelligence Platform 4.2
- Salesforce.com
Product
Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016
Keywords
- SForce, API change, CR
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