SAP Knowledge Base Article - Public

2243227 - Variable Pay: Rating Change In Review Form Not Updating Variable Pay Worksheet Goal Rating

Symptom

Ratings not updating on VRP even after changing on review form.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Compensation

Reproducing the Issue

  1. Create the variable pay worksheet
  2. Proxy in as planner
  3. Open user's review
  4. Change the rating for one of his goals
  5. Save the review
  6. Open up the variable pay worksheet

Looking at the goals, the rating remained the original value from the review and does not show the new rating.

Cause

This is because "Auto Sync Rating Data" is not enabled for this template.

Resolution

Please enable "Auto Sync Rating Data" for the template:

  1. Navigate to plan setting page
  2. Click 'show more' in Calculation Settings
  3. You will see the option to auto sync rating data

auto sync.PNG

 

 

If the forms are already launched and you cannot use this option then please use the refresh button on the bottom of the form:

refresh.PNG

Keywords

Rating, Change, Review, Form, Update, Variable Pay, Worksheet, Goal, Auto Sync Rating Data, Enable , KBA , LOD-SF-CMP , Compensation Management , LOD-SF-CMP-VAR , Compensation Integration Issues with Variable Pay , Problem

Product

SAP SuccessFactors Compensation all versions