Symptom
Ratings not updating on VRP even after changing on review form.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Compensation
Reproducing the Issue
- Create the variable pay worksheet
- Proxy in as planner
- Open user's review
- Change the rating for one of his goals
- Save the review
- Open up the variable pay worksheet
Looking at the goals, the rating remained the original value from the review and does not show the new rating.
Cause
This is because "Auto Sync Rating Data" is not enabled for this template.
Resolution
Please enable "Auto Sync Rating Data" for the template:
- Navigate to plan setting page
- Click 'show more' in Calculation Settings
- You will see the option to auto sync rating data
If the forms are already launched and you cannot use this option then please use the refresh button on the bottom of the form:
Keywords
Rating, Change, Review, Form, Update, Variable Pay, Worksheet, Goal, Auto Sync Rating Data, Enable , KBA , LOD-SF-CMP , Compensation Management , LOD-SF-CMP-VAR , Compensation Integration Issues with Variable Pay , Problem