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2244571 - SMP Applicaton services are not responding - Error: Hazelcast Instance is not active - SMP / SUP

Symptom

Users are not able to synchronize because SAP Mobile Platform (SMP) application services are not responding.

WARN MMS Thread-323 [com.sybase.djc.rmi.iiop.server.MessageHandler] [] [] Send failed: client host = 10.xxx.xx.xx: org.omg.CORBA.COMM_FAILURE: java.net.SocketException: Connection reset by peer: socket write error vmcid: 0x0 minor code: 0 completed: No\nProbable cause: unexpected failure or abnormal shutdown of client application or client host.

ERROR MMS HttpChannel Thread-474 [com.sybase.sup.server.http.DispatcherServlet] [] [] Hazelcast Instance is not active! java.lang.IllegalStateException: Hazelcast Instance is not active!


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Environment

  • SAP Mobile Platform (SMP) 2.3 SP04
  • SAP Mobile Platform (SMP) Cluster Installation

Product

SAP Mobile Platform 2.3 ; Sybase Unwired Platform 2.0

Keywords

SAP Mobile Platform, Sybase unwired platform, Hazelcast, instance, cluster, Restart, not active , KBA , MOB-SUP-SCC , Sybase Control Center Administration , Problem

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