Symptom
You have created and sent the purchase order to your supplier. You want to be able to change the receiving site of a particular line item in the same purchase order.
Reproducing the Issue
- Go to Purchase Requests and Orders work center.
- Navigate to the Common Tasks view and choose the option New Purchase Order.
- Enter the relevant mandatory fields and choose the Order button.
- Navigate to Items tab and choose the sub-tab Delivery.
- Select the line item for which you have to change the receiving site.
- You see that it is not possible to change the value in the field Site.
Cause
Once the purchase order is sent to your supplier the system will not allow you to change the Site to which the product should be delivered. The Ship-To location can be changed since a site can have multiple Ship-To locations under a site.
Resolution
Please follow the below given steps as a work around to change the receiving site of a line item in a purchase order which is already sent to supplier.
- Go to Purchase Requests and Orders work center.
- Navigate to the Common Tasks view and choose the option New Purchase Order.
- Navigate to Items tab and select the line item for which the receiving site needs to be changed.
- Choose the button Copy.
- In the newly create line item enter the Ship-To location which belongs to the Site which you wanted to update.
- Select the line item from which you had copied the new line item and choose the Cancel button.
- Choose the button Send Update to send the changed information to your supplier.
Keywords
KBA , AP-PRP , Purchase Request Processing , How To