Symptom
Compare the field Changed On for a supplier in Supplier Details report, and the last Change Date/Time in the Changes tab of the same supplier. Notice that the dates don't match.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Supplier Base work center, and the Reports work center view.
- Open the report Supplier Details and check the field Changed On. For supplier ABC, it shows the date DEF.
- Now navigate to the Supplier work center view and open the supplier ABC.
- Check the Changes tab.
- The last Change Date/Time shows different value GHI.
Cause
- Option 1: The problem is caused by a loading problem/temporary inconsistency.
- Option 2: (Only valid if the Last Changed Date/Time: GHI in the Supplier is later than the DEF date in the Supplier Details report: The idifference may be caused by the fact that the Changed On field in the report does not capture all data. The Supplier object consists of fields that belong directly to the Supplier and fields that are subordinate to the Supplier. In general, the fields directly related to the Supplier are the ones you see on the General tab. The fields on other tabs are subordinate to the Supplier, i.e. they have a relationship to the Supplier but are not its direct characteristics. The Last Changed Date/Time in the Supplier reflects all changes. However, the Changed On field in the report only captures changes to direct fields, i.e. it mostly only reflects changes made in the Supplier's General tab. Reason: The Changed On field in the report is part of the data source. For technical reasons, it cannot show all the changes that have been made.
Resolution
- Option 1: Check if the issue remains after the next change. If yes, open a support case and provide the permission to perform a Dymmy Change (small change that support will correct as soon as it's done.)
- Option 2: We have checked the possibility to adjust the system in a way that all changes will be reflected by the report field. This however would include a complex logic which in turn would considerably slow down the system. For this reason, such a change is unfortunately not feasible. If you would still like to use the Changed On field for suppliers in your reports, please note that it mainly pulls the data from the General tab only.
Keywords
KBA , AP-BP-BPT , Business Partner Template , How To
Product
SAP Business ByDesign all versions