SAP Knowledge Base Article - Public

2244953 - Changing currency in External Request Form


Customer uses External Request Forms for the external training requests made by the users

External Request.PNG

Customer wants to amend the Form to use it with a currency that is different than Dollar

External Request Configuration.PNG


SAP SuccessFactors Learning Managment System (LMS)

Reproducing the Issue

  1. The currency symbol label is changed to refelect a currency other than Dollar
  2. The External Request Form is not behaving as expected (wrong calculation of amounts, 0 added to the amounts, currency not taken into account in the verification process...)


The External Request Form was created for Dollar currency only and not other currency, as per Product Management.


  1. The External request Form should not be amended to be used with currencies other than Dollar.
  2. Please submit an enhancement request to see this feature amended in order to support other currencies.
  3. Review the training planner for similar functionalities.

See Also

KBA 2090228 - How to submit enhancement requests for SAP SuccessFactors products


Dollar, Euro, currency, currencies, change, Pound, External, Training, Request, Form format changing , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-EXT , Sites and External Users , Product Enhancement


SAP SuccessFactors Learning all versions