SAP Knowledge Base Article - Preview

2245309 - Missing field in the Complaint Search result.

Symptom

  • In the complaint search result list you do not see the expected displayed fields.
  • You try using the Personalize bottom to add it, but the expected fields are not available.


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Environment

  • SAP CRM 5.0 and upper releases

Product

SAP Customer Relationship Management 2005 ; SAP Customer Relationship Management 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

Personalize Complaints, additional field, transaction bsp_wd_cmpwb, BT120S_CPL , KBA , CRM-BTX-COM , Complaints/Returns/In-house Repairs , How To

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