Symptom
when applying the Eligibility Rules configured on the Business Rules screen in Employee Central we can get the error message These was an unexpected error during the process. Please contact support followed by an email notification indicating Error "The base object: HireActionBean is not supported"
Environment
Compensation and Variable Pay
Cause
An invalid Base Object has been defined for this rule.
Currently only Job info/comp info/personal info/employment Info are supported as base objects.
Resolution
The rule needs to be changed to use one of the supported base objects.
See Also
2194993 - Compensation - Error Applying Eligibility Rules ORA-00904: "UI6" ("U17")."USERS_VALUE": invalid identifier
2188764 - Apply Eligibility Rules job showing errors The expression compInfo.employmentInfo.payComponentRecurring(#pay_20component=="9002"#)[0].XXXXXXX could not be evaluated completely as the property payComponentRecurring of employmentInfo is found to be NULL at compInfo.employmentInfo.payComponentRecurring}]
Keywords
Eligibility Rules, error, Business Rules, base object , KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem