SAP Knowledge Base Article - Public

2247665 - How to Reset an Onboarding User Password - Onboarding 1.0

Symptom

This KB article provides information on how to reset a password for Onboarding users.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding 1.0

Resolution

Instruction

  1. Navigate to SAP SuccessFactors HXM > Onboarding > Security > Users

    454548_0008_ 09112018_085253.png

    454548_0009_ 09112018_085258.png

  2. Locate the user by clicking 'Search' button

    454548_0010_ 09112018_085302.png

  3. Click the user's checkbox and a 'Reset Password' button will show in the right corner.

    454548_0011_ 09112018_085305.png

  4. Click the 'Reset Password' button and a pop-up window will appear
  5. Enter the new password of the user and click Reset

    454548_0013_ 09112018_085342.png

    454548_0014_ 09112018_085344.png

  6. Try using the new password

Note:

  • Onboarding Password is different to the credentials used when logging in via SAP SuccessFactors HXM
  • Onboarding Password is used for hires and candidate who access Onboarding to complete process forms
  • Onboarding Password is used by hiring managers and recruiters to sign the forms of the candidate in Onboarding

Keywords

sf, success factors, ONB, OBD, on boarding, Change, Correct, Credentials, Update, Create , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , How To

Product

SAP SuccessFactors Onboarding all versions