SAP Knowledge Base Article - Public

2248576 - Sales History in the Account Factsheet does not Display the Expected Results


The Sales History in the Account Factsheet does not display the expected results.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Account Management work center.
  2. Select the Accounts view.
  3. Open account ABC (ABC represents the id of the account).
  4. In the account overview select the Sales tab.
  5. In the section Sales History not all invoices are displayed.
  6. For examle invoices created via a web service are not displayed.


Only sales documents such as Sales Orders, Sales Quotes and Manual Invoices are displayed in the Sales History of the account.
Invoices which are based on other Invoice Request types are not displayed. Also Invoice Requests created via the web service which have the invoice request type External Customer Invoice Request are not displayed.


This is the current system behaviour. 
You can add this as a request of a new requirement in the SAP Customer Influencer and submit this as an idea:


KBA , SRD-MD-BP , Business Partner , How To


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