SAP Knowledge Base Article - Preview

2248916 - Which files and directories should be excluded from an antivirus scan for SAP BusinessObjects Business Intelligence Platform products in Linux/Unix?

Symptom

  • When antivirus is enabled, Business Objects services do not start remaining in initializing status; when antivirus is disabled the services start fine.
  • What processes and directories should be excluded from anti-virus software scans and monitoring?
    Anti-virus software scans are affecting the performance of the SAP BusinessObjects applications
  • Is there an antivirus exclusion list?


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Environment

  • SAP BusinessObjects Enterprise XI 3.1 (Any Service Pack)
  • SAP BusinessObjects Business Intelligence 4.0 / 4.1 / 4.2 / 4.3 (Any Service Pack)
  • Linux / Unix
  • Anti-virus:
    • McAffee VirusScan
    • Norton Antivirus (Symantec)
    • Trend Micro OfficeScan
    • Others

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

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