2248916 - Which files and directories should be excluded from an antivirus scan for SAP BusinessObjects Business Intelligence Platform products in Linux/Unix?

• When antivirus is enabled, Business Objects services do not start remaining in initializing status; when antivirus is disabled the services start fine.
• What processes and directories should be excluded from anti-virus software scans and monitoring?
  Anti-virus software scans are affecting the performance of the SAP BusinessObjects applications
• Is there an antivirus exclusion list?

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• SAP BusinessObjects Enterprise XI 3.1 
• SAP BusinessObjects Business Intelligence 4.x
• All supported versions of Linux / Unix
• Anti-virus:
  
  • McAffee VirusScan
  • Norton Antivirus (Symantec)
  • Trend Micro OfficeScan
  • Microsoft
  • Kaspersky
  • Panda
  • Cylance
  • Blackberry
  • CrowdStrike
  • Others

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP BusinessObjects Enterprise XI 3.1

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