SAP Knowledge Base Article - Public

2249468 - Event Reason Error When Deleting Employee's Global Assignment

Symptom

Error occured while deleting an employee's Global Assignment.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. The employee is on Global Assignment. Upon trying to delete the Global Assignment via "Take Action", an error pops up as shown below:

    error message_GA.jpg

  2. Event Reason is configured as:

    2.jpg

Cause

This issue is because there is no 'Employee Status' value for the employee's Job Information:

invalid_employee_status.jpg

Resolution

  • Perform a Full Purge import of the HOST Job Info record, ensuring that the Start Global Assignment Event Reason that is specified is using the correct Event (Start Global Assignment) and Employee Status (Active) (refer to Global Assignments Hanbook for more information - the important part is the External Code value is as per defined in the handbook)
  • Proceed to delete the Global Assignment of the employee via the MSS UI (Take Action > End/Delete Gobal Assignment)

For more information regarding Global Assignments, please refer to the handbook.

See Also

2719010 - Employee Central - Off Cycle Event Batch

Keywords

Global Assignment, Delete Global Assignment, Employee Status, Event Reason, Job Information record, Active status , KBA , LOD-SF-EC-GA , Global Assignment , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions