2249899 - How to Report Responsive UI (Fiori) Online / Offline Issues

Below details needs to be mentioned, when creating incidents related to Responsive UI Online / Offline issues

• Are you facing issue in RUI(browser) or RUI (app) or from Mobile device app.
• Is this issue in Online / Offline mode?
• If it is from RUI (app), you are using it from laptop or from device?
• Incase if issue is from mobile device app, you are using native app or RUI extended app.
• Provide mobile device version (iPad 4, Samsung Galaxy etc.) and Operating system used.
• Provide mobile app version (long press on the SAP logo in login page).

In case of Offline issues along with above details:

• Business user who faced issue in offline mode in case of sync issues.
• Screenshot and sync log (if available) for sync errors.
• Data you tried to sync (Accounts/ Contacts / Appoitments etc).

KBA , SRD-HR-CMS , Compensation , How To

SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP Cloud for Customer core applications 1511 ; SAP Cloud for Customer core applications 1602 ; SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708