SAP Knowledge Base Article - Public

2250044 - Using HTML Tags in MessageDefinition MDF Object


A message, triggered from a Business Rule, containing HTML tags shows the tags as simple text.


  • SAP SuccessFactors HCM Suite
  • Metadata Framework (MDF)

Reproducing the Issue

  1. Log into the instance
  2. Go to Employees Files
  3. Select Time off
  4. Click Request an absence
  5. Select the days
  6. Click Submit

A pop up appears. Instead of a link the HTML tags show around the hyperlink text: Before clicking submit, please review the <A HREF="http:/ .......... .pdf" target+"_blank">

Same for: <BR/> Before clicking submit <BR/>


SuccessFactors does not support HTML tags for MDF objects, such as MessageDefinition - this is not supported due to security reasons.


This is expected behaviour. MessageDefinition at the moment only supports text.

Product Management will look into a more secure way of sharing links via MessageDefinition, but currently this is not targeted for a future release. Please watch release notes for mention of this feature in future release.


HTML, tag, message, MDF, object, record, warning, error, business rules , KBA , LOD-SF-MDF , Metadata Framework , LOD-SF-EC , Employee Central , Problem


SAP SuccessFactors HXM Suite all versions