Symptom
A message, triggered from a Business Rule, containing HTML tags shows the tags as simple text.
Environment
- SAP SuccessFactors HCM Suite
- Metadata Framework (MDF)
Reproducing the Issue
- Log into the instance
- Go to Employees Files
- Select Time off
- Click Request an absence
- Select the days
- Click Submit
A pop up appears. Instead of a link the HTML tags show around the hyperlink text: Before clicking submit, please review the <A HREF="http:/ .......... .pdf" target+"_blank">
Same for: <BR/> Before clicking submit <BR/>
Cause
SuccessFactors does not support HTML tags for MDF objects, such as MessageDefinition - this is not supported due to security reasons.
Resolution
This is expected behaviour. MessageDefinition at the moment only supports text.
Product Management will look into a more secure way of sharing links via MessageDefinition, but currently this is not targeted for a future release. Please watch release notes for mention of this feature in future release.
Keywords
HTML, tag, message, MDF, object, record, warning, error, business rules , KBA , LOD-SF-MDF , Metadata Framework , LOD-SF-EC , Employee Central , Problem