2250190 - SCR Form: XML Software Change Request for Goal Plans

This article describes what type of changes can be completed by Cloud Product Support via Software Change Request and which changes should be completed by Implementation Partners and Customers for Goal Management Templates.

Important Note to Customers:

• Software change requests should not be initiated via the Chat Channel. 
• If a supported XML change request is required, please follow the process outlined below under the section "To submit a software change request" to create a support ticket and fill out the required information.

• There is an existing Improvement Request to offer these configurations in a future release as self-service in the Admin Center, as opposed to XML manipulation: Goal Management XML & Configuration in Admin center. Please vote on it to let Product Management know the functionality is important to your organization.

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