SAP Knowledge Base Article - Public

2250223 - Edit or delete a report job scheduled by another admin

Symptom

I would like to edit/delete a recurring report job scheduled by another admin.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Resolution

  • This feature is helpful in managing the recurring report jobs which were scheduled by admins whose accounts are now locked or their account is no loner is in use.
  • Scheduled/Recurring report jobs are specific to one admin.
  • With the new permission available with H1 2020 LMS release, admins now have an option to edit or delete the report job scheduled by other admins.

Prerequisites:

To find the permission, navigate to Learning Administration > System Administration > Security > Role Management > Search and access your admin role > Access the Permission tab > Expand Reports section and find the Edit Other Admin Report Jobs permission.

If you cannot find the permission, click 'add one or more from list' and then add above mentioned permission to the role.

Edit Other Admin Report Jobs.png

You could add this permission to all the admin roles whom you want to edit the report jobs scheduled by other admins.

Process:

  1. Navigate to Learning Administration > Reports >
  2. Select the Report Jobs tab >
  3. At the bottom of the search menu on the left, make sure the radio button "other" is selected in the Owner name section >
  4. Type the admin ID you wish to update the report for >

Tip: if you are not sure which category the report belongs to, better select all the boxes.

Note: You can only choose one admin ID at once. This field, does not support multiple admin IDs. If there is no admin ID provided, it will be taken as null value and will not show any results.
*** If the owner of the Report is not known, please contact Customer Support who will check the Admin who created the Report in the Database. Note: this is considered a service request as generally outside support scope where you can create a custom report, see Q13. How to find all scheduled reports in LMS? in KBA 2484582

Other Report Jobs.png

5.If the admin has reports scheduled then a list will be returned >

report_job.PNG

6. Select "Edit Schedule" to make modification to the report schedule and adjust the email address.

Note: you cannot make changes to the parametres of the report (the criteria selected when the recurring job was created), if that is what you needed to do, we suggest that you unschedule this report job and schedule a new one.

See Also

2484582 - Frequently Asked Questions (FAQ) on SAP SuccessFactors Learning - Reports

Keywords

lms, scheduled, recurring, report, edit, job, switch, owner, delete, disable change, remove, alter, locked admin, LRN-62133, LRN-73711, INC0061380, INC0079360, Edit Other Admin Report Jobs , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-BCJ , Assign (bulk), Add/ Delete Sub/ Cur, Revise, Import , How To

Product

SAP SuccessFactors Learning all versions