SAP Knowledge Base Article - Public

2250227 - Cannot Login to the Employee Portal - Onboarding


  • Can't log into the Employee Portal
  • Employee Portal link is not working
  • When new hires click on the About Us tab, the system is asking to enter the credentials
  • Once the credentials are entered, it isn't landing on the Employee Portal page


SAP SuccessFactors Onboarding


The EmployeePortal URL (XpressHR.EmployeePortal) was not set up with the EP URL on the Super Admin site.


If you have issues loggng into the Employee Portal, please create a Support case with Onboarding Support.

See Also

 Product Support, please see internal memo.


OBD, employee portal logon log on, SF success factors, on boarding, EP, ONB, can't log in , KBA , LOD-SF-OBD-EP , Portal , LOD-SF-OBD , Onboarding , Problem


SAP SuccessFactors Onboarding all versions