Symptom
In one wizard there are several panels asking the candidate to upload the documents. The candidate uploads the document and goes to the next panel where he/she is asked to upload another document. However, he/she can see that a document has been already uploaded for this current panel. How to change this?
Environment
SAP SuccessFactors Onboarding - All Versions
Cause
The issue is reproducible in two scenarios:
- The panel is set as multi-panel and in this case it is an expected behaviour. Multi-panels work as one panel devided in the sections gathering informations. However, we can say, it behaves like one panel, so when uploading a document to the first of this sections this document will show up in subsequent section on the panel.
- The panel is not set as multi-panel, but because of missing options the documents uploaded are treated as one.
Resolution
The proper resolution may concern only the second scenario where the panel is not a multipanel:
- Go to Settings - Panels - and select the panel with Upload File Option
- Click on the Upload File section and scroll down to properties
- Provide a name/value for the option "Form Code" and save the changes
- The document uploaded in panel A will not display in panel B.
Keywords
Onboarding, Upload File, Document, Form Code, Upload File Properties, Wizard, Panels , KBA , LOD-SF-OBD , Onboarding , Problem