SAP Knowledge Base Article - Public

2250686 - Installing SAP Crystal Reports Server fails the prerequisite Windows version test

Symptom

  • Installing SAP Crystal Reports Server.
  • The install fails checking the Windows version prerequisite test

 

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Environment

  • SAP Crystal Reports Server 2013.
  • Windows 7.

Cause

  • SAP Crystal Reports Server will not install on WIN 7 as this OS is not a server product.
  • From the applicable PAM:

 

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Note: SAP Business Objects BI Platform is equivalent to SAP Crystal Reports Server

Resolution

  • Install Crystal Reports Server on a supported Operating System as defined in the product PAM.

Keywords

CRS supported platforms CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports Server 2013, OEM edition