SAP Knowledge Base Article - Public

2250853 - Unable to Get Search Results in Recruiting

Symptom

Sometimes, when we search for certain words on the external career site, or filter by certain words on the requisition overview page we do not get the desired results

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Stopwords prevent certain search criteria on the Career sites or the filter on the requisition overview page from returning results, for example, if we try to search for the job IT Analyst by keying in just IT, the search criteria may not return the correct result.

Cause

The search word is a Stopword.

Resolution

Some words appear so frequently in a language, that their usage will render a search useless, since the uniqueness of the results is lost. Because of this, most search engines contain 'stopwords' - which are not indexed, nor used in any search. For example, the word 'the' appears in most books over 10,000 times in a typical book - so searching for pages with the word 'the' will return virtually every page in a book.

The SuccessFactors search engine also ignores stopwords. The system will ignore stopwords based on the language of the database, not the language of your instance, for example if your instance is on DC12 then the system will ignore English stopwords, even if the users local is not English. Please see this page for a complete list of stopwords used by the SuccessFactor's engine.

Keywords

Stopword, Career site search, Search engine, Job Requisition filter result , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions